Monday, October 26, 2009

non-verbal communication




Imagine the difference in non-verbal communication (remembering that more than 70% of communication is non verbal) of two sales people who enter the same office to sell the same item. The first has an honest positive self-image and believes in their product, the second has a secret negative or poor self-image and doesn’t think anybody would buy something from them anyway. Which do you think would make a sale; assuming that the product is the same and even the sales pitch is the same?


What is your honest self-image?


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