Lucky in sales or business

Do you want to be lucky in your business or in sales??

Professor Richard Wiseman in his book “The Luck Factor: The Scientific Study of the Lucky Mind” (2003).  talks about four principles to help increase your good fortune:

Principle One: Maximise Chance Opportunities. Lucky people are skilled at creating, noticing and acting upon chance opportunities. They do this through networking, choosing a relaxed attitude to life and by being open to new experiences.They get out of the house, off  the couch and tend to be more sociable. Meet new clients, be a good person. Be likeable.

Principle Two: Listening to Hunches.  Lucky people make better decisions by listening to their intuition and gut feelings. they also tend to take steps to actively boost their intuitive abilities through meditating and clearing their mind of other thoughts. Listen to your gut.

Principle Three: Expect Good Fortune Lucky people expect the future to be full of good things. These expectations become self-fulfilling prophecies, they help these people persist in the face of failure shaping their interactions with others in a positive way. Create positive expectation through creating value in product and service, through preparation.

Principle Four: Turn Bad Luck to Good Luck. The people who employ various psychological techniques to cope with, and find the silver lining of the ill fortune that comes their way have substantially more luck – they. For example, they spontaneously imagine how things could have been worse, do not dwell on the ill fortune, and take control of see opportunities everywhere. Have the right attitude.

Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills,  Communication training, Motivational speaking and  self-esteem training

Keep it simple Presentation skills

Keep your presentations simple ...
Don't read your presentation ... Let the slides augment your message ...

Creating the right attitude is essential

Buckets, gardens and other stories

View more presentations from Richard Riche.

Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills,  Communication training, Motivational speaking and  self-esteem training

Real Self Esteem comes from You

Self Esteem is how we honestly feel about ourselves. How we treat ourselves and others.

There is a reason it is called Self Esteem, rather than other esteem.

It really is the love, caring and nurturing from us to ourselves. This then expresses itself in how we treat others.

It does not matter how other see us ... it matters how we honestly feel about ourselves ...
We can become more aware of  our Self Esteem by paying attention to how we allow others to treat us ...

For more go to http://www.oneclearmessage.com for a more in-depth look at self esteem.

Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills,  Communication training, Motivational speaking and  self-esteem training

Law of giving

We've heard that it is better to give than receive. This is an over simplification. It is also about giving the other the space to give too. When we give in a relationship, whether business or personal, we invest more and our level of connection and attraction increases. On of the easiest examples of this is in the parent child relationship. The more the parent gives, the more invested they are in the relationship. The parent gives more in the relationship, time, energy, effort. The child receives more and, is thus, less invested.

In a business relationships the one who gives more, becomes invested more. The one who receives more, and gives less, is less invested. In order to create deeper connection and investment in the relationship it is essential to also allow the other to give to you. If you do everything for them you will be invested and they will be far less invested. If you, however, give them the space and time to give to you, you will allow them to invest more in your relationship. Allow them to give to you, time, energy, do you small favours. This creates a balance rather than a servant / master relationship.

Why would you invest in a relationship where you are not valued? Allow them the value of being able to contribute. Whether as a partner, parent or friend. It allows them to feel and own their strength.

Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills, Communication training, Motivational speaking and Self-esteem training

Intimacy and confidence

If you like, value and appreciate yourself you will allow someone you respect to get close to you and really see who you are – the real and wonderful intimacy of someone we respect seeing who we are in quiet tender moments.

Confidence is directly connected to your level of self-esteem and personal intimacy.

If, however, you do not really like, value and appreciate yourself, ie have poor self-esteem, you will not allow someone you respect that closeness and intimacy. Instead you will more likely to associate with or play the “bad” boy or girl. People you may have a poor opinion of or disrespect. By doing so you do not feel as exposed as it does not matter if they honestly see you (the way you see yourself) as you have already determined (on an emotional level) they are not worthy of respect. Their opinion may hurt but will not be as devastating as someone you value and respect getting close and seeing “You” as you yourself honestly believe you are – as flawed.

Your self-esteem is your emotional perception of your value. It is a perspective you operate out of, it is not, however, the truth.

Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills,  Communication training, Motivational speaking and  self-esteem training

The Zen of "Quiet Excitement" in the workplace

When you get to work, before you see your first client, you have a choice... If it is a "mission" and you're not smiling, make another choice!

Search each day for that "Quiet Excitement" of fulfilment and achievement - then approach that client/ co-worker...

It is amazing how people shine when we acknowledge their positives and appreciate who they are, when we adjust our attitude first....  Strive to be the one who smiles first, reaches out a hand first.

Just remember to turn it around... How do you feel when constantly criticised? vs when you are acknowledged for what you do and who you are and people who smile and reach out to you first?


That sense of "Quiet Excitement" is the feeling that all is right in the world and a sense of a positive action and future achieved ... now!

Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills, Communication training, Motivational speaking and Self-esteem training

Poor visualisation

An amateur golfer. as an example, will often use poor visualisation in attempting to reach their goals.
As they address the ball they hope, and pray, the ball does not slice - imagining clearly, with a lot of emotion, the ball doing exactly what they don't want it to do! (they end up swearing as the ball faithfully follows the visualised path) :-D

The pro, on the other hand, visualises clearly the end result the desire, the ball in the hole, and allows the body to take the required action to create this. They air punch as the ball drops in the hole to complete the visualisation process.
To understand this process more fully watch  my Clear visualisation clip.


Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills, Communication training, Motivational speaking and Self-esteem training

lose your BUT!

The but we most need to lose is the one that follows opportunity and challenges...
Can you do it ....? Will you do it...?  Yes ... BUT!
The economy ... I didn't learn how ... or a list of other excuses that argue for your limitations.

Let go of the BUTs that stop you from achieving your potential...
Be clear on what you want, what you can do and use dynamic visualisation to achieve far more than you thought you could until now ...

Watch Successful Visualisation to learn more about using dynamic visualisation.

Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills,  Communication training, Motivational speaking and  self-esteem training

Don't ... don't, Do ... Do!

Your brain does not understand the words don't, shouldn't, mustn't ....

Don't think of a red ball creates the same picture in your mind as Do think of a red ball.

Be clear in your communication and describe clearly what you want or desire...

I am becoming a success - each day I learn, grow and become more confident.
(far more powerful and effective than the negative I don't want to fail, mess up etc)

Richard Riche does motivational key note addresses for corporate functions and schools. He specialises in Presentation Skills, Communication training, Motivational speaking and Self-esteem training

Understand first

Learn to develop the skill of understanding others first, rather than attempting to gain understanding from others first.


We all desire to be understood. Yearn to have another person "get" us, understand who we are and what we need.

In our business and personal lives it is essential to be the one to take the first step. If you will show real interest in your clients, attempt to understand them and their needs first, they will appreciate the effort and will, in time, try understand you.

We often hold out for others to understand us when the trick is to understand others first.


Richard Riche does motivational key note addresses for corporate functions and schools. He is a Communication trainer, Motivational speaker and Self-esteem trainer

Communication Presentation tips for power point

So where should you stand when doing a power point presentation?

From the audience's point of view stand to the left of the screen, far enough back that the audience can see the screen clearly.

Why?
We read from left to right.
Our eyes reset to the left to begin reading the next line.
If you stand to the left you are where the eyes automatically look, if you are on the right, the audience is looking away from you to read the slides.

Richard Riche does motivational key note addresses for corporate functions and schools. He is a Communication trainer, Motivational speaker and Self-esteem trainer

Emotional goal setting - the journey

Emotional goals are why you want the tangible goal.
A tangible goal is the Mercedes you want, in black with leather interior and a bose sound system.
The emotional goal is why you want it. To feel successful, confident or something similar.
If your goal, as an example, is to be the CEO of a large company the emotional goal would relate to how you feel, the journey, how you get there.

Is it a rush, chaotic and manipulative or a fun, exciting, rich journey that enriches your life?

What is the quality of your journey? The emotional goal relates directly to the quality of your journey and life.

Make a choice now. Take the opportunity to choose a new motivation, a new quality in your business!
It starts with you, now!

Richard Riche does motivational key note addresses for corporate functions and schools. He is a Communication trainer, Motivational speakerand Self-esteem trainer

Humility

Humility in a business relationship is essential.

Humility is the ability and willingness to see each moment as new.

 

To be willing to be open to new success and behaviour not just looking at past behaviour. No matter how lousy (or great) things have gone in the past, this time it can be better. It is up to us to be responsible for the interaction, specifically our actions and reactions.

 

Do you work on and develop the qualities and skills that you offer in a business or other relationship.
Make a choice now. Take the opportunity to choose a new you, a new quality in your business!
It starts with you, now!

Richard Riche does motivational key note addresses for corporate functions and schools. He is a Communication trainer, Motivational speakerand Self-esteem trainer

Choose now! Act now!

There are no quick fixes.

Courses and self-help books give you the tools and the opportunity to make new choices but change takes effort and a choice to do different things, to get different results.

You cannot expect to do the same things and get different results.

Some change might require work and effort.

What is it worth to you?

Make a choice now. Take the opportunity to choose a new you!

Richard Riche does motivational key note addresses for corporate functions and schools. He is a  Communication trainer, Motivational speakerand Self-esteem trainer

Service is a choice

What choice will you make? Service or (sullen) attitude?
Remember "The fish rots from the head down."

Act now think long term. Service and the effort you put in now will pay off in your personal and business brand over time. With ownership of your personal benefits from your positive actions you will gain greater satisfaction too.

Take steps demonstrate value those you interact with and you will develop good relationships.

Richard Riche does motivational key note addresses for corporate functions and schools. He is a  Communication trainer, Motivational speakerand Self-esteem trainer

Are you the dog?

In sales and customer service the "kick the dog" syndrome is an occupational hazard.


Most of the time you are the dog as the customer  service person.

The  "kick the dog" syndrome is where the boss shouts at the secretary, the secretary shouts at her husband, the husband shouts at the kid and the kid kicks the dog. What did the dog do?
Nothing!
Often the reason customers are in a bad mood is all the other "stuff" that has happened in the day.
If you can turn that mood around you have begun developing a good relationship.
 

Richard Riche does motivational key note addresses for corporate functions and schools. He is a  Communication trainer, Motivational speakerand Self-esteem trainer

Congruent interperonal relationships

Your Words and Actions should be congruent.
Do your deeds echo your words?

Consistency is essential in business for building healthy interpersonal relationships leading to trust.

Trust is a delicate part of a relationship, whether personal or business.  

Back to basics, your word should be your bond. 


Richard Riche does motivational key note addresses for corporate functions and schools. He is a  Communication trainer, Motivational speakerand Self-esteem trainer