Emotional goal setting - the journey

Emotional goals are why you want the tangible goal.
A tangible goal is the Mercedes you want, in black with leather interior and a bose sound system.
The emotional goal is why you want it. To feel successful, confident or something similar.
If your goal, as an example, is to be the CEO of a large company the emotional goal would relate to how you feel, the journey, how you get there.

Is it a rush, chaotic and manipulative or a fun, exciting, rich journey that enriches your life?

What is the quality of your journey? The emotional goal relates directly to the quality of your journey and life.

Make a choice now. Take the opportunity to choose a new motivation, a new quality in your business!
It starts with you, now!

Richard Riche does motivational key note addresses for corporate functions and schools. He is a Communication trainer, Motivational speakerand Self-esteem trainer

Humility

Humility in a business relationship is essential.

Humility is the ability and willingness to see each moment as new.

 

To be willing to be open to new success and behaviour not just looking at past behaviour. No matter how lousy (or great) things have gone in the past, this time it can be better. It is up to us to be responsible for the interaction, specifically our actions and reactions.

 

Do you work on and develop the qualities and skills that you offer in a business or other relationship.
Make a choice now. Take the opportunity to choose a new you, a new quality in your business!
It starts with you, now!

Richard Riche does motivational key note addresses for corporate functions and schools. He is a Communication trainer, Motivational speakerand Self-esteem trainer

Choose now! Act now!

There are no quick fixes.

Courses and self-help books give you the tools and the opportunity to make new choices but change takes effort and a choice to do different things, to get different results.

You cannot expect to do the same things and get different results.

Some change might require work and effort.

What is it worth to you?

Make a choice now. Take the opportunity to choose a new you!

Richard Riche does motivational key note addresses for corporate functions and schools. He is a  Communication trainer, Motivational speakerand Self-esteem trainer

Service is a choice

What choice will you make? Service or (sullen) attitude?
Remember "The fish rots from the head down."

Act now think long term. Service and the effort you put in now will pay off in your personal and business brand over time. With ownership of your personal benefits from your positive actions you will gain greater satisfaction too.

Take steps demonstrate value those you interact with and you will develop good relationships.

Richard Riche does motivational key note addresses for corporate functions and schools. He is a  Communication trainer, Motivational speakerand Self-esteem trainer

Are you the dog?

In sales and customer service the "kick the dog" syndrome is an occupational hazard.


Most of the time you are the dog as the customer  service person.

The  "kick the dog" syndrome is where the boss shouts at the secretary, the secretary shouts at her husband, the husband shouts at the kid and the kid kicks the dog. What did the dog do?
Nothing!
Often the reason customers are in a bad mood is all the other "stuff" that has happened in the day.
If you can turn that mood around you have begun developing a good relationship.
 

Richard Riche does motivational key note addresses for corporate functions and schools. He is a  Communication trainer, Motivational speakerand Self-esteem trainer

Congruent interperonal relationships

Your Words and Actions should be congruent.
Do your deeds echo your words?

Consistency is essential in business for building healthy interpersonal relationships leading to trust.

Trust is a delicate part of a relationship, whether personal or business.  

Back to basics, your word should be your bond. 


Richard Riche does motivational key note addresses for corporate functions and schools. He is a  Communication trainer, Motivational speakerand Self-esteem trainer